Private Jet Charter Privacy Policy

What we collect under this private jet charter privacy policy

• Contact details you give us: name, phone number, email address and company.
• Trip details from a quote request: routes, dates, passenger counts, aircraft preferences and any accessibility, dietary or animal requirements you tell us about.
• Passenger information required by the operator and, on international flights, by government agencies — including passport details, dates of birth and nationality.
• Standard server and analytics data such as pages viewed, approximate location and referring source.

Why passport details leave our hands

On any flight crossing a border, passenger names, dates of birth, passport numbers and nationality must be transmitted to customs and immigration agencies before departure. In the United States that is the electronic manifest the operator files with Customs and Border Protection, and equivalent requirements apply in the Bahamas, the Turks and Caicos, Mexico and elsewhere. This is a condition of the flight operating, not a commercial decision, and no operator can lawfully depart without it.

We pass the minimum necessary to the operating air carrier, which files the manifest. We do not use passport details for anything else, and we do not retain scanned identity documents longer than the trip and its associated records require.

Who else sees your information

Arranging a charter means disclosing some information to third-party suppliers involved in your trip: the air carrier operating the flight, the fixed base operators handling departure and arrival, catering suppliers where you have ordered food, and any ground transport we book at your request. We share what those parties need and nothing further.

We also use ordinary business service providers — email hosting, accounting software, a customer relationship system and website analytics — that process data on our behalf under contract. We do not sell personal data, we do not share passenger manifests for marketing, and we do not provide flight or passenger details to media or third parties who ask about them.

Cookies and analytics

This site uses a small number of cookies to keep it working and to see which pages people find useful. There are no advertising trackers and no audience data is sold. You can block cookies in your browser without losing access to anything here, because none of this content is gated.

Retention, your choices and how to reach us

Trip records are kept as long as tax, insurance and regulatory obligations require. Contact details are kept until you ask us to remove them. For access, correction or deletion, email [email protected] or call (305) 555-0148 and the request goes to a person rather than a form queue.

You can opt out of marketing email at any time using the unsubscribe link in it. Opting out does not stop messages about a flight you have booked, which are operational and continue while you have a trip on the books.

Depending on where you live you may have statutory rights to access, correct, delete or port your personal data and to object to some processing. We honour those requests regardless of your location, because running two standards is more trouble than it is worth. The separate question of how the information published on this site should be relied on is covered by the terms of use, and the contact page lists every way to reach the desk.